FAQ
Frequently Asked Questions
Everything you need to know about Moxielens colored contacts ??from choosing the right shade for dark eyes to caring for your lenses safely.
Choosing Your Colored Contacts
Do Moxielens colored contacts come in prescription options?
Yes, prescription colored contacts are available across many Moxielens styles. Power range varies by style ??check the individual product page for available prescriptions. Most styles offer sphere correction from 0.00 to -6.00.
How do I choose the right color for my eye color?
For dark brown eyes, look for high-opacity lenses labeled "dark-eye friendly" ??these use multi-layer pigmentation that shows up on darker irises. For a natural look, warm brown or hazel tones blend beautifully. For dramatic transformation, grey or blue colored contacts create stunning contrast on dark eyes. Browse our Dark Eyes Friendly collection for pre-curated options.
Will the color look exactly like the product photos?
Color effect varies by person. Your natural iris tone, lighting, and screen settings all influence how each shade appears when worn. Dark-eye friendly styles are specifically formulated to show visible color on brown eyes ??check product descriptions for opacity details.
What is the difference between 6-month and annual colored contacts?
6-month lenses are designed for up to 6 months of use with proper care. Annual (12-month) lenses last up to one year and offer better cost-per-wear value for regular wearers. Both types must be removed daily and stored in fresh contact lens solution.
Wear & Care
Are colored contact lenses safe to wear?
Yes, colored contacts are safe when worn correctly. Always wash and dry hands before handling lenses, use proper multipurpose lens solution, never share lenses, and follow the recommended wear schedule. If you are new to contact lens wear, consult an eye care professional first.
Can I sleep, shower, or swim in my lenses?
No. Lenses must not be worn while sleeping, showering, or swimming. This significantly increases risk of eye infections and corneal damage. Always remove lenses before these activities.
How long can I wear colored contacts each day?
Up to 8 hours is a comfortable daily maximum for most wearers. Start with shorter periods if you are new. Remove immediately if lenses feel uncomfortable, dry, or irritated. Never exceed the replacement schedule for your lens type.
How should I clean and store my colored contacts?
Wash and thoroughly dry hands before handling. Rinse lenses with fresh multipurpose contact lens solution (never tap water or saliva). Store in a clean case filled with fresh solution. Replace your lens case every 3 months. Never top off old solution ??always empty and refill.
What should I do if a lens feels uncomfortable?
Remove it immediately. Check for debris, a damaged lens, or an inside-out lens. Do not continue wearing if discomfort remains. If symptoms persist or your eye appears red or irritated, seek advice from an eye care professional.
Orders & Shipping
When will I receive my tracking information?
Once your order is dispatched, a shipping confirmation email with tracking details is sent to your email address. Tracking updates may take 24??2 hours to become active after dispatch.
Do you ship internationally?
Yes, Moxielens ships worldwide. Most international orders arrive within 7??5 business days. Available shipping options and estimated delivery times are shown at checkout based on your location.
Can I change or cancel my order?
If your order has not yet entered fulfillment, we may be able to help. Email contact@moxielens.com as soon as possible with your order number.
Returns & Support
Can I return my colored contact lenses?
Because contact lenses are hygiene-sensitive products, we accept returns only for unopened, sealed items. If you received a wrong item, damaged product, or quality issue, email us at contact@moxielens.com with your order number and photos.
What if my order arrives with an issue?
Email us immediately at contact@moxielens.com with your order number, a description of the issue, and clear photos. We review every case and respond within 1 business day.
How can I contact Moxielens?
Our customer care team is available at contact@moxielens.com. We aim to respond to all inquiries within 24 hours.