Information We Collect

• Contact details such as your name, email address, shipping address, and billing address
• Order information such as products purchased, payment status, and fulfillment details
• Technical information such as device type, browser data, IP address, and interaction data collected through cookies or similar technologies
• Communications you send to us, including customer support requests and feedback

How We Use Your Information

• To process and fulfill your orders
• To provide customer support and respond to inquiries
• To improve our website, product presentation, and shopping experience
• To detect fraud, misuse, or unauthorized activity
• To send service-related communications and, where permitted, marketing updates

Sharing of Information

We may share relevant information with trusted service providers that help us operate our store, process payments, fulfill shipments, analyze site performance, or provide customer support. We may also disclose information where required by law or to protect our rights, customers, or business operations.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to remember preferences, support checkout functionality, understand site usage, and improve performance. You can usually manage cookie settings through your browser.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also have the right to withdraw consent for some types of processing where consent is the legal basis.

Security

We use commercially reasonable safeguards intended to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at contact@moxielens.com.

Data controller: Zhuojing Technology Limited, Room A5, 7/F, Astoria Building, No.34 Ashley Road, Tsim Sha Tsui, Hong Kong.